Frequently Asked Questions
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At Ultra Shine Cleaning Services, we believe in transparency and providing our clients with the information they need to make informed decisions.
Our FAQ page is designed to answer your most common questions about our cleaning processes, products, and services. Whether you're looking to maintain your floors, refresh your upholstery, or understand how our eco-friendly solutions work, you'll find valuable insights here.
Still have questions? Our team is always ready to help with personalized advice and expert recommendations.

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See our most frequently asked questions below.
Which carpet cleaning method is best?
With so much confusing and misleading information out there, it's hard to know who to trust. A good starting point is to look at recommendations from carpet manufacturers themselves. Most, including Shaw Industries, the world's largest carpet manufacturer, recommend the hot water extraction method as the most effective way to clean carpets.
Why should I trust professionals for upholstery cleaning?
Professional upholstery cleaning experts, such as Ultra Shine Cleaning Services, have the knowledge and experience to care for diverse fabric types, ensuring optimal cleaning results while preserving the integrity of your furniture.
What are the benefits of professional tile and grout cleaning?
Professional cleaning by experts like Ultra Shine Cleaning Services not only restores the appearance of your tile and grout but also prevents long-term damage caused by improper cleaning methods, ensuring the longevity of your floors.
How often should I clean my Oriental rugs?
We recommend you clean your oriental rugs professionally every two or three years. But that doesn’t mean sitting idle even if the rugs are dirty. Our team of trained and experienced cleaners is here to fulfill all your needs related to oriental rug cleaning in Riverside and other nearby areas.
Do you vacuum first?
Yes, we do on our Silver and Pet Packages.
Which method do you use?
We use both truck-mounted steam cleaning and dry cleaning. We do recommend the truck-mounted steam cleaning process and so does Shaw Industries, the world’s largest carpet manufacturer.
How often should I clean my carpet?
Each home can vary on how often the carpet should be cleaned. The EPA recommends in a 2-person, non-smoking household we should clean every 6-8 months for health reasons. Click here to see the EPA Cleaning Frequency Recommendations. Not only should you be cleaning for appearance, but MORE IMPORTANTLY for your indoor health environment. You and your family breathe what’s in your carpet. Carpeting is the best flooring for filtering dust, pollen, bacteria, and other contaminants. The problem is that most people don’t clean this filter as often as they should.
Does carpet cleaning help with allergies?
Yes. The air is filled with dust, air pollution, pollens, and scores of other contaminants. Carpet is a natural filter for these pollutants, but where do they go when that filter is full. You guessed it, right back into the air, causing allergic reactions. By having your carpet cleaned on a regular basis not only improves their appearance but more importantly, it will improve your indoor health environment and help with allergy problems.
Why should I have protector applied to my carpet and upholstery after they have been cleaned?
- Eliminates old stains: Even a small urine spot can ruin the entire look of your carpet and upholstery. Applying carpet and upholstery protector helps you eliminate food spills or spots more efficiently. Overall, you can avoid lasting stains and odors.
- Save high-traffic areas from being damaged: High-traffic areas are susceptible to dust pollutants and soil. These contaminants can easily damage your unprotected carpet or upholstery. By putting a layer of the protector, you can extend the lifespan of your carpet and upholstery.
- Easy Removal of Spots: If you can remove the spot or stain easily, then less cleaning solution is required to clean the carpet or upholstery. By applying a protector, the stain does not penetrate deep into the fabric. Thus, the spots can be removed easily.
- Improves indoor air quality: Your carpet and upholstery hold allergens, which can be the reason for poor indoor air quality. This can cause many health problems. With carpet and upholstery protector, you can improve the air quality by avoiding mold or allergens penetrating the carpet and upholstered furniture.
Extend the durability of the carpet: Using a protector, you can increase the lifespan of your carpet and upholstery. You can prevent the surface against water, dirt, mold, and bacteria. A carpet protector also helps you save money in the future.

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Still Have Some Questions?
We're happy to help - simply call our team or submit the form with any questions or concerns shared.
Also, make sure to check out our FAQs section for more common inquiries.
Call: 951-688-7777